[ARCHIVED] I'm logged into canvas and majority of the screens just come up blank, how do I fix this?

[rmonaco0]

Both boxes for my classes are blank and only certain tabs open, however, most of them come up blank and it won't let me access assignments or quizzes. How do I fix this?

[Chris_Hofer · Accepted solution]

Hello there,  @rmonaco0  Welcome to the Canvas Community.  Thank you for posting your question.

Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?‌
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

I hope these resources will be of help to you, Rachel.  Please let us know if you have any other questions about this...thanks!