[ARCHIVED] I have created a 10 mins Kaltura video recording on my computer. but it's not giving me the option to upload the video #kaltura

[mshahid001]

mymedia and kaltura‌ 

I created a 10 mins Kaltura video recording on my computer, and uploaded the video on media but it didn't open so I deleted it and tried to upload it again now its not giving me the option to re-upload the video. please assist me with the issue.  #kaltura 

kaltura mediaspace‌

[Chris_Hofer]

Hello there,  @mshahid001 ...

I am sorry to see that your question has been sitting out here for several months without a response.  I'm not sure that I have a solution for you (because I've never used Kaltura myself), but have you tried reaching out to the support staff at Kaltura to see if they would be able to help you (since it is their product)?  Here's a link to their Customer Care website: https://corp.kaltura.com/company/customer-care/.  Also, if you've been able to find a solution on your own since you first posted your question, please let us know what you did to solve this by posting a note below.  But if you are still looking for some help, please let us know that, too.  For the time being, I am going to mark your question as "Assumed Answered", but that won't prevent you or others from posting additional questions/comments below that are related to this topic.  I hope that's okay with you, Mishal.  Take care...be well.