[ARCHIVED] Dashboard not displaying correctly.

[jc0116]

I am having trouble viewing my classes and assignments and such. My dashboard screen is white and when I try accessing my files from classes it's also white.

[Robbie_Grant · Accepted solution]

 @jc0116 

Welcome to the Canvas Community!!!

I would recommend changing browsers first to see if that helps.

Here are some troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? 
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Robbie