[ARCHIVED] Canvas trouble

[kelleyymc]

When I login to canvas, it looks different. I'm not able to view everything now.

Please help. I'm using a computer (not my phone).

Thanks,

Kelley McClain

(303)668-3969

[valentinesking · Accepted solution]

Howdy Kelley,

Sorry to hear you are having difficulty. You may want to use the following steps before contacting support.

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Hope that helps!

Sky V.