[ARCHIVED] Canvas Quiz Answers “changes not saved”

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jowencena
Community Member

I had a final exam this afternoon and my wifi disconnected halfway through the exam for around 5 minutes but reconnected right after. I continued doing the exam and 1 minute before the deadline I was panicking to submit it. But right when I hit the submit button, I briefly saw a note that said 'changes not saved' or something of the sort. From what I remember, there's an autosave function but it's been bothering me for the whole day so I just wanna know if the changes were saved? I was editing a few seconds before I hit submit so if those were the only changes that aren’t saved then it’s fine, but I wanna know from the time I disconnected would those changes be saved? Thanks in advance, highly appreciated

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JeffW
Instructure Alumni
Instructure Alumni

Hello @jowencena 

Sorry you never got an answer to your question! This is something that could only really be looked in to by Canvas Support. I recommend that next time you have an issue of this nature you reach out to them and open a support ticket.

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