[ARCHIVED] Canvas Buttons downloading as images instead of opening up links

bleakegilesk12
Community Member

Oh I am having a huge issue here

 

I have made buttons for my students to use to go to other websites. They work on every device on my phone, computer, chromebook etc.... 

Our students are only given tablets with the Canvas app to use this year.  

The buttons are NOT working on their samsung tablets. and I do not know what to do. They work on any other device but on their tablets it will not take them to the link... it just downloads the button as an image and that is it

 

PLEASE Tell me there is a way to fix this? Why will it work on any other device but not on this one!? I even thought it was the safe web browser but I tried it and it worked so it must just be the device?

 

 

 

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