Discussions text entry window closes with Grammarly

[ArnieSchoenberg]

As an instructor I respond to student posts, often taking 20 minutes to address problems, add links, and expand the discussion, but now when I go to submit my comment, if I miss the REPLY button in the bottom right corner and accidentally hit the green Grammarly plug-in button, the Canvas window closes and I lose everything.

I have no problem with Grammarly on other websites, and it doesn't happen on this blog for example.

[Jeff_F]

I've seen this browser extension confound editing and saving wiki page content as well. I suppose that is because it uses the same RCE editor. When I advise disabling the extension all is well. 

What's the cause? Perhaps the browser updated and the extension hadn't yet caught up.

[ArnieSchoenberg]

Most text entry windows don't close suddenly deleting your text. Many will at least save the entry as a draft, or show a dialog button asking you to confirm leaving the window with unsaved entries. Does Canvas have an equivalent spell and check function? Before asking people to disable a useful extension, maybe we could ask Canvas to fix the problem?

[Jeff_F]

Yes, Chrome itself has a spell check feature. 

How Do I Enable Spell Check for Google Chrome?

1. Go to Settings.
2. Scroll all the way down and click on Advanced Settings.
3. Under Privacy, find out “Use a web service to help resolve spelling errors”.
4. Turn on the feature by tapping on the slider. The slider will turn blue when the spelling checker is turned on.

And to go back to the observed issue, there can be many causes for the issue observed.  An interesting blog that lists issues and possible fixes:  https://www.techgenesis.net/how-to-fix-grammarly-chrome-extension-not-working-issues/

But what could be the cause of the issue and solution for what you are experiencing?  Clear the cache? Reinstall the extension?

My suggestion was to help you avoid the issue. Certainly if I were to lose work I'd be less apt to use such a tool  Perhaps the short term approach is to use the offline  Grammarly app?  These are just suggestions and thanks for reading. 

[PrincessBaehler]

I reached out to Canvas about this issue and was told I would have to reach out to Grammarly as it is a third party app, so that is now what I am doing.